Privacy Policy

Last updated: August 26, 2026

Everlow ("we," "us," or "our") operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and disclose your personal information when you visit our website, make a purchase, or otherwise interact with us.

This policy applies to visitors and customers in the United States. By using our website, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

Everlow is an online retailer operated from Australia. We ship to customers in the United States.

Email: everlow67@gmail.com

Information We Collect

We may collect the following types of information:

Contact details — name, email address, shipping address, billing address, and phone number.

Payment information — processed securely through our payment provider. We do not store your full card details on our servers.

Order information — items purchased, order value, order history, returns and exchanges.

Communications — information you share when contacting our customer support, and your responses to our marketing emails.

Device and usage information — IP address, general location derived from IP address, browser and device type, operating system, referring website, pages viewed, and how you interact with our website.

Advertising and analytics identifiers — cookie IDs, advertising IDs, and similar identifiers collected automatically through cookies, pixels, tags, and comparable technologies, including for the purpose of measuring and targeting advertising.

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders, including shipping and payment processing
• Communicate with you about your order, account, or inquiries
• Improve our website, products, and shopping experience
• Send you marketing communications, where you have opted in (you can unsubscribe at any time)
• Show you and measure the performance of advertising, including on third-party platforms
• Detect and prevent fraud, abuse, and security issues
• Comply with legal, tax, and accounting obligations

How We Share Your Information

We do not sell your personal information for money. However, as explained in the "Advertising and Targeted Advertising" section below, our use of advertising and analytics technologies may be considered a "sale" or "sharing" of personal information under certain U.S. state privacy laws.

We share personal information with the following categories of recipients:

Ecommerce platform — Shopify, which hosts our online store and processes order and customer data on our behalf.

Payment processors — Shopify Payments, PayPal, and any other payment provider shown at checkout, which process your payment details directly.

Shipping and fulfillment partners — the suppliers, warehouses, and carriers who pick, pack, and deliver your order, and who receive your name, shipping address, and contact details for that purpose.

Advertising and analytics providers — including Meta (Facebook and Instagram), Google, and TikTok, which receive device and browsing information to deliver and measure advertising.

Email and SMS marketing providers — which store your contact details and send messages you have opted in to receive.

Professional advisers, law enforcement, and regulators — where required by law, or to establish, exercise, or defend legal claims.

A buyer or successor — in the event of a business sale, merger, or transfer.

Service providers are only given the information necessary to perform their function and are required to handle it securely.

Advertising and Targeted Advertising

We use cookies, pixels, and similar technologies from advertising platforms — including the Meta Pixel — to show you ads for our products on other websites and apps, and to measure whether those ads lead to purchases. This means information about your device and your activity on our site is shared with those platforms.

Under some U.S. state privacy laws, this kind of sharing is treated as a "sale" or as "sharing" for cross-context behavioral advertising, even though we receive no money for it.

You can opt out of this at any time. See "Your Choices and Opt-Outs" below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies for the following purposes:

• Essential cookies — required for the site to function, including your cart and checkout
• Preference cookies — remember your settings, such as currency or region
• Analytics cookies — help us understand how visitors use our site
• Advertising cookies — used to deliver and measure advertising, as described above

You can control or delete cookies through your browser settings. Blocking essential cookies may prevent parts of the site from working.

Your Choices and Opt-Outs

Opt out of targeted advertising, or of the "sale" or "sharing" of your personal information. You can do this by:

• Emailing us at everlow67@gmail.com with the subject line "Do Not Sell or Share My Personal Information"
• Enabling the Global Privacy Control (GPC) signal in a supported browser or extension, which we treat as a valid opt-out request
• Adjusting your ad settings directly with the relevant platform, such as in your Meta account settings

Opt out of marketing emails. Click the unsubscribe link at the bottom of any marketing email, or email us.

Control cookies. Use your browser settings, as described above.

Your U.S. State Privacy Rights

Depending on the state you live in, you may have the right to:

• Know what personal information we have collected about you, and how we use and share it
• Request a copy of that personal information
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information, and of targeted advertising
• Limit our use of sensitive personal information (we do not collect or use sensitive personal information for the purpose of inferring characteristics about you)
• Not be discriminated against for exercising any of these rights — we will not deny you products, charge you a different price, or give you a lower level of service

California residents have these rights under the California Consumer Privacy Act, as amended by the CPRA. Residents of states including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others with comparable laws have similar rights.

To exercise any of these rights, email us at everlow67@gmail.com. We will verify your request by asking you to confirm details we already hold, such as the email address or order number associated with your purchase. We aim to respond within 45 days.

You may use an authorized agent to submit a request on your behalf. We may ask the agent for proof of your permission.

International Transfers

We are based in Australia. When you provide personal information to us, it is transferred to and processed in Australia, as well as in the United States and other countries where our service providers operate. Data protection laws in those countries may differ from those in your state. We take reasonable steps to ensure your information continues to be protected in line with this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Order and transaction records are generally retained for at least seven years to meet legal, tax, and accounting requirements. Marketing contact details are retained until you unsubscribe or ask us to delete them.

Data Security

We take reasonable steps to protect your personal information, including using a hosted ecommerce platform and payment providers that maintain industry-standard security. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Where changes are significant, we will take reasonable steps to notify you.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your privacy rights, contact us at:

Everlow Email: everlow67@gmail.com